Practice Manager IV - Florence Urgent Care (multiple Locations)

Job Title: Practice Manager IV

Exempt

PRIMARY PURPOSE:

The Practice Manager is responsible for the management of physician and advanced practice provider location(s), including employee supervision, and meeting and/or exceeding organizational goals and objectives relating to operating budget and revenue cycle management. The Practice Manager is a highly visible position that is always responsible for creating a positive impression with patients, physicians and other visitors he/she encounters, both in person and on the phone.

EDUCATION:

Please describe the minimum education REQUIRED to perform the position duties.

Minimum:Bachelor's Degree or equivalent work experience (8 Years)* must meet the minimum equivalent education experience, plus a bachelor’s degree is required within 5 years of effective date of position, with signed education agreement.

YEARS OF EXPERIENCE:

Please describe the minimum amount of experience required to perform the position duties.

3 years’ experience in the medical industry. Two years in a supervisory role.

REQUIRED SKILLS AND KNOWLEDGE:

Ability to manage and prioritize multiple tasks, knowledge of Excel, Word, Outlook and PowerPoint and the ability to learn other computer skills. Must have good organizational skills and work professionally with doctors, hospital administration and management, SEP employees and the public.

OTHER REQUIRED SKILLS AND KNOWLEDGE:

  1. Extensive knowledge of current practice management system.
  2. Extensive knowledge of front-end operations (registration, charge entry, scheduling, etc.) and back office workflow as related to practice operations.
  3. Knowledge of clinical operations.
  4. Demonstrated ability to work successfully in a team-based decision-making culture.
  5. Demonstrated ability to work independently resulting in effective outcomes and on-time performance.
  6. Experience in planning and coordinating multi-disciplinary communications strategies, strategic initiatives, and events.
  7. Must respond and follow through to requests from customers promptly.
  8. Must work carefully and precisely with attention to detail.
  9. Must utilize resources wisely.
  10. Performs duties willingly and with initiative. Shares necessary information so co-workers can do the same.
  11. Cooperates with other departments and work groups.

LICENSES AND CERTIFICATIONS:

List any licenses and/or certifications required to perform this position.

Must have valid driver’s license for local travel between work locations.