Quality Transformation Consultant- RN

Job Title: Quality Transformation Consultant

Exempt

Job Code: 110336

PRIMARY PURPOSE:

The Quality Transformation Consultant is responsible for closely monitoring key quality metrics and ensuring alignment with the overall strategic objectives. The consultant uses the quality metrics to lead initiatives to improve outcomes through root-cause analysis. This role works closely with SEP Ambulatory Offices to implement standard work, improving workflow and efficiencies. The consultant will also collaborate with Clinical Transformation teams to pilot and implement new processes that support quality patient care. This role serves as a clinical resource on large-scale process improvement projects throughout the healthcare system by working collaboratively with SEP Process Improvement and SEH Quality Improvement, as well as the Data Analytics teams to ensure cohesiveness.

EDUCATION:

Minimum: Bachelor’s Degree in Business, Health Sciences, Nursing, or a related field

Desired: Master’s Degree in Business, Health Sciences, Nursing, or a related field

YEARS OF EXPERIENCE:

Minimum of 5 years in healthcare, including experience with direct physician and patient contact.

REQUIRED SKILLS AND KNOWLEDGE:

Experience in applying process improvement methodology.

Ability to manage and prioritize multiple tasks, knowledge of Microsoft Excel, Word, Outlook and PowerPoint and the ability to learn other computer skills. Must have good organizational skills and work professionally with providers, hospital administration and management, SEP & SEH associates, and the public.

OTHER REQUIRED SKILLS AND KNOWLEDGE:

  1. Skills in establishing/maintaining effective working relations with physicians, clinical and non-clinical associates, and patients
  2. Excellent verbal and written communication skills
  3. Analytical skills
  4. Requires intermediate-level database skills
  5. Quality management experience required
  6. Problem solving

LICENSES AND CERTIFICATIONS:

Minimum: RN

Desired: CPHQ, Lean Six Sigma Certification