Medical Assistant I (Neurology Crestview Hills)

Job Title: Medical Assistant I


Job Code: 150000


The Medical Assistant provides clinical support to the physician and mid-level providers. The Medical Assistant provides instructions to patients as directed by the providers. The Medical Assistant is also responsible for compliance with all OSHA/CLIA and HIPAA regulations and ensuring completion of all duties vital to business operations. The Medical Assistant is a highly visible position that is always responsible for creating a positive impression with patients, family members, and other visitors to the office.


Minimum: H.S. Diploma/GED


Must have one of the following

  • One year of experience as an MA or CNA or other allied health experience
  • Completion of an MA Externship
  • Completion of SEP MA Internship
  • Completion of EMT Certification Program
  • Degree in Health or Biological Sciences inclusive of hands-on clinical patient care activities


  1. Ability to manage and prioritize multiple tasks, knowledge of Excel, Word, Outlook and PowerPoint
  2. Ability to learn other computer skills.
  3. Must have good organizational skills and work professionally with doctors, hospital administration and management, SEP employees and the public.
  4. Demonstrated ability to work successfully in a team-based decision-making culture.
  5. Demonstrated ability to work independently resulting in effective outcomes and on-time performance.
  6. Experience in planning and coordinating multi-disciplinary communications strategies, strategic initiatives, and events.
  7. Must respond and follow through to requests from customers promptly.
  8. Must work carefully and precisely with attention to detail.
  9. Must utilize resources wisely.
  10. Performs duties willingly and with initiative. Shares necessary information so co-workers can do the same.
  11. Cooperates with other departments and work groups.


Preferred: An approved credential, such as the CCMA, CMA, RMA, ARMA or EMT


Requirements vary by practice and could include any or all of the following

  1. Obtaining vital signs (manual blood pressure, pulse, respirations, temperature)
  2. Assisting providers with exams and procedures
  3. Administering injections and immunizations
  4. Performing EKG and other essential laboratory procedures
  5. Collecting patient samples (fingerstick, throat/nose swabs, urine)
  6. Answer and triage patient phone calls and questions